Dolle Risk Management Inc., a fully-owned subsidiary of Walter P. Dolle Insurance Agency, Inc., was established to meet the growing demands of our clientele who need professional Risk Management and Safety related services.

Our team of professionals provide:

• Insurance Reviews
• Industrial Hygiene Services
• Loss Prevention Reviews
• Safety Services

We also provide Mastery™ Interactive Training Systems (http://www.masterytech.com/) and Comprehensive Loss Management Inc. (CLMI) Training Programs.

Note: It is not necessary to be a Walter P. Dolle client to use Dolle Risk Management services.

Safety and Loss Control Services
Industrial Hygiene Services
Interactive Computer Based Training (Mastery™)
Safety Programs and Videos

Safety & Loss Control Services
Our Loss Control Department prides itself on being responsive to customers’ needs. We provide organizations with the evaluations, training and documentation that are required by law. These services include:

OSHA 10 & 30 Hour Outreach Courses (Get Certified!)

Our staff members, many of which have been speakers for organizations such as the Risk and Insurance Management Society, The National Safety Congress and The Associated Press, are trained professionals, CIHs and CSPs. And they have substantial experience working with a variety of organizations — from 10-person shops to Fortune 500 companies.

If your concern is with one machine, one task, one department or the whole plant, we’ll give you an experienced evaluation to help with all your safety decisions.

We’ll Help You Reach Your Objectives Efficiently and On Time

We’ll deliver your written report within five working days of our visit to your facility.* We’ll provide preliminary information via fax,and our full e-mail capabilities will help speed final report distribution.

Our staff services are available on a time and material basis or by the project.

Our Guarantee
As one of the most competitive consulting firms in the field, we stand behind what we say we will do. If you are not completely satisfied, Dolle Risk Management promises to resolve the problem to your satisfaction or provide a full refund. The choice is yours.

* The exception to this the Industrial Hygiene report, in which case, we will estimate our completion date at the time of work order. See our Industrial Hygiene Services section for more information.

Customized Training Programs to Match Your Industry and Organization

We tailor specific training programs for your industry, and we’ll customize one for you! Using digital cameras and video we can put your people and equipment in the training program the same day we arrive. Our “hands on” activities involve your staff and encourage learning.

We also provide choices for your in-house training needs including the best in Computer Based Interactive Safety Programs and Professionally Produced “turn key” safety programs with videos.

Plus, we are a Mastery™ Group Member and a distributor of CLMI Safety training programs.

Industrial Hygiene Services
Exposure to hazardous substances in the workplace is a major concern among today’s employees. Along with the “permissible exposure limits and increased right to know laws,” the lowering of risks of liability and fines, these concerns are the impetus for company managers to provide comprehensive industrial hygiene services.

Whether you need to document that a healthful work environment exists in your plant, respond to employee concerns or bring your plant into compliance, Dolle Risk Management’s Certified Industrial Hygienists are ready to help.

Dolle Risk Management has extensive experience in providing this full range of industrial hygiene consulting services:

• Comprehensive Surveys
• Indoor Air Quality Surveys
• Noise Level Surveys and Noise Level Maps
• Program Audits
• Air Monitoring
• Project Oversight

Comprehensive Surveys

Our comprehensive survey, including the following activities, is an in-depth evaluation to characterize and/or provide a baseline of exposures throughout your manufacturing facility.

• Discuss survey objectives with representatives of management and labor
• Review plant operations by participating in a walk-through survey with management as well as relative information such as process flow charts, raw materials used and/or MSDSs
• Review relevant toxicological information
• Conduct appropriate air or noise sampling
• Compare results to requested standards
• Evaluate engineering controls such as local exhaust ventilation or containment
• Evaluate work practices and personal protective equipment

Limited Surveys

Limited surveys, including the following activities, address specific potential health hazards associated with specific jobs or activities:

• Review pertinent information such as raw materials and products used at the operations
• Conduct air sampling
• Evaluate engineering controls
• Observe work practices
• Evaluate personal protective equipment, if applicable

Organizations usually request limited surveys to:

• Evaluate exposures of a limited group of workers to a specific agent
• Determine compliance with specific recognized standards
• Evaluate effectiveness of engineering controls
• Respond to a specific complaint

Industrial Hygiene Audits or Program Development

Industrial Hygiene Audits
Program audits evaluate your program’s effectiveness and identify its deficiencies. The following audits are developed by Dolle for clients to ensure compliance with specific OSHA regulations:

• Respiratory protection (OSHA 29 CFR 1910.134)
• Confined space entry (OSHA 29 CFR 1910.146)
• Hazard communication (OSHA 29 CFR 1910.1200)
• Hearing conservation (OSHA 29 CFR 1910.95)
• Chemical hygiene plan for laboratories (OSHA 29 CFR 1910.1450)

Industrial Hygiene Programs
Dolle can establish an ON-GOING, PRO-ACTIVE industrial hygiene program for your corporation, individual plants & facilities, allowing you to maintain compliance with new and/or existing occupational health regulations. It also provides the framework for keeping your workforce healthy and safe.

Program Activities
Through periodic visits, the industrial hygienist works closely with and becomes an integral part of your safety and environmental management team. Major elements of the program involve the following activities:

• Needs assessments/industrial hygiene program evaluation
• Walk-through survey
• Review of major processes/operations and chemical usage
• Development of the industrial hygiene program
• On-going program implementation

On-going program implementation through periodic plant visits and written or oral communications involve, but are not limited to, the following activities:

• Review material safety data sheets for chemical ingredients that may be hazardous to employees if used improperly, and advise safe and proper handling for hazardous materials
• Determine what chemicals may react with each other in a hazardous manner
• Assist in determining proper protective equipment and instruct employees in its correct use
• Inform of new regulations that will impact plant and corporate operations and advise on how to better comply with current regulations
• Conduct risk assessments on new and/or existing operations to evaluate employee exposures to chemicals and hazardous materials
• Advise on possible solutions to employee complaints
• Develop specific programs and conduct training for OSHA occupational health regulations, such as respiratory protection, confined space entry, etc.
• Meet with safety, environmental, medical and management personnel to help address occupational and environmental health issues and/or concerns

Miscellaneous Surveys and Services
Dolle Risk Management provides the following additional surveys and services on request:

• Indoor air quality surveys
• Walk-through surveys
• Comprehensive Noise surveys and maps
• Engineering control evaluations

Documentation

Dolle submits a three-part documentation with every project, including a cover letter/executive summary, a detailed report and sampling tables.

Specific report details include:

• Purpose of survey
• Discussion of operation and summary of findings
• Observations made during the survey
• Discussion of governmental or other recommended standards as related to the survey
• Detailed air sample results data
• Recommendations for control methods, if required
• Table of air contaminant exposure standards and/or guidelines
• Explanatory notes outlining air sampling techniques and laboratory analytical methods

Report Delivery
Complete reports are sent within 30 days of the date of sampling. Most are sent within two weeks. The exceptions to this are microbial samplings which may require long culture periods. We’ll estimate our completion date at time of work order, and we’ll provide preliminary information, such as lab results, via fax. Our full e-mail capabilities will help speed final report distribution. Rush lab work is surcharged.

Analysis of Samples
The American Industrial Hygiene Association (AIHA) accredited laboratory analyzes all air samples collected during the surveys. Qualified labs can be specified.

Our Leading Clients
Some customers with whom we’ve had the pleasure to work for include :

Interactive Computer Based Training (Mastery™)
Effective training means assurance of learner mastery, training in which employees become involved and can work at their own pace. It also means training that’s supported with comprehensive administrative systems that help solve your training management problems.

Why Interactive?
Interactive safety training helps you do more with fewer people and less resources. In other words, it helps reduce costs associated with:

• Providing the training
• Administration or record keeping
• Lost production time while training
• Losses due to ineffective training

Time is Money
On average it takes workers about 45 minutes to complete one of our interactive safety courses versus 90 minutes to attend a class on the same topic.  Assuming the worker makes about $15 an hour, he/she is paid $11.25 during the interactive course or $22.50 for time spent in the classroom.

With Dolle, your savings per worker is $11.25!

Say you're training 100 employees ...

Additional Employee Benefits
In addition to the cost savings for you, your employees benefit from many program advantages - primarily flexibility:

• Training is available at any time. While waiting on a late batch, during maintenance or whenever extra time is available, employees are trained on their schedules not a trainer’s schedule.
• Bookmarks allow for interruptions in training. Employees may cut the training short and return again to the same section at a later time.
• The program provides answers to questions regarding terms and topics. Employees who don’t understand a section can repeat it immediately, without embarrassment.
• Closed captioning is available to help those who may be hearing impaired.
• You can customize your program by adding any number of languages.

Improved Retention
Training effectiveness and retention improves since the programs require interaction and a wrong reply results in material review. In fact, studies have shown:

• Higher immediate mastery level
• Higher short-term retention
• Improved long-term retention
• Higher long-term mastery

(Re-tested after 6 weeks)

Some companies report improvements of 200-300%!

Less Admin
The Mastery Training Manager and Student Recordkeeping programs allow full control of training administration, freeing you up from scheduling, keeping records and preparing reports. Administrative capabilities include:

• Assigning employees their required topics
• Recording completion dates and scores
• Allowing comprehensive reports by department, individual, job description calendar and more.
• Recording additional training.
• Printing test results
• Tracking required re-training

Customize with Modify^™

Mastery programs can be tailored to meet site specific training needs. You can insert video and audio graphics, or change questions to cover material unique to your organization. You can create any type of training program with one of Mastery’s course shells. This helps your programs meet more of the site-specific requirements of OSHA and allows users to relate directly the training.

We also offer customization services.  Just show us what you want, and we’ll make the changes for you.

All Major Safety Topics Covered
Mastery has more titles on more topics than any other developer:

• Accident Investigation
• Benzene Safety
• Asbestos Removal
• Bloodborne Pathogens
• Confined Space
• Electrical Safety
• Ergonomics
• Fall Protection
• Forklifts
• Powered Pallet Jacks
• Hazard Communication
• Hazardous Material Transportation
• HAZWOPER

• Hearing Conservation
• Ladder Safety
• Lead safety
• Lockout/Tagout
• Machine Safety
• Overhead Equipment
• Personal Protective Equipment
• Process Safety Management
• Respiratory Protection
• Safe material Handling
• Managing Skills
• More titles being added

Network Compatibility
Our programs have low bit rate versions that run on almost any network!  The new MasteryNet will work with your browser and is ideal for Intranet access.

Dolle Risk Management safety professionals will help you select the courses that are best for your operation.  Our years of affiliation with Mastery will ensure smooth implementation.

While substantial discounts are available through corporate pricing and multiple title purchases, base prices for most programs are $695. Rental, pay-per-view, subscriptions, and hardware provided programs are also available.

Contact us for a free trial program or request a trial pilot program including a library of titles on a ready-to-use, multimedia training computer.

Safety Programs and Training Videos
Whether you need a custom training program, additional course material or just some assistance with your existing program, we’re here to help. Our extensive library includes both written safety programs and a professional line of turn-key safety programs.  Available for purchase or rental, they are complete with videos, presenter guides and student workbooks.

Contact us for current costs and availability.